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Jack of all Trades

Posted By Matthew Price, Friday, May 04, 2012
Updated: Friday, May 04, 2012

I don’t know about yours, but my clinic is a pretty busy place.

My practice exists in the middle of Central Florida’s retirement mecca, where there are never any shortages of patients requiring cataract surgery, needing treatment of macular degeneration or any of the myriad of ocular pathologies that exist in an elderly population. We have four clinics and two surgery centers where five ophthalmologists and five optometrists treat their patients. Many of our clinics’ technicians and testing personnel travel between the locations several times during the week. During the winter months, when the snowbirds begin their annual dual residency treks, our patient volume increases significantly!



In a high-volume practice with multiple doctors over different locations, logistical problems are hard to avoid.

I was hired to be the retinal angiographer for our retina specialist, but that’s hardly my only responsibility. Between our cataract surgeons, cornea and retina specialists, cosmetic surgeon, and four optometrists, my role can change at the drop of a hat if the clinic’s scenario changes.

I’ve been called upon to work up post-op patients before seeing the doctor, or just simple VATAs. I may find myself doing an OCT for an optometrist, then immediately jumping over and doing testing for our cataract pre-op patients. All the while, I’ll be keeping an eye on my photography workload and balancing it out with providing as much assistance around the clinic as I can.

Many of the clinics’ employees are cross-trained to perform many different functions around the practice in the event of absences, or other circumstances. In addition to the obvious benefits to the clinic to having employees cross-trained, there is the perk of expanding ophthalmological knowledge and scope. All this extra experience serves to make me a better photographer, having seen the patient’s progress from the initial workup to the post-doctor testing.



A certain degree of craziness cannot be avoided in our field. The nature of juggling patients and their needs along with the doctors and their different protocols can create a perfect storm of chaos. However, the more knowledgeable all the clinic employees are about every aspect of the patient experience, the smoother the entire experience can be for everyone.

Does this tale sound familiar? Do you play many roles in your clinics? Sound off in the comments below.


Matt Price is a retinal angiographer at Mid Florida Eye Center in Mt. Dora, Florida. He has been taking ophthalmic photos since 2010.

Tags:  blog  Ice Breakers  Meaningful Use  New Life  PDC  Professional Development Committee  Study 

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Chuck W. Hamm says...
Posted Monday, May 07, 2012
DITTO here!
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